Do You Have a Hazy or Cloudy Effect on Your Porcelain Tiles?
By Ian Taylor on Jun 20, 2008 in Cleaning, Porcelain, Problem Solving, Stain Removal, Tiles
I said I would be back talking about problems and issues with porcelain tiles and here I am. This won’t be the final chapter either. Having had yet another call today on ‘cloudy marks’ on newly laid porcelain floor tiles I thought should bring it up as a blog topic.So, what is the problem? An increasing number of porcelain manufacturers are applying coatings to their tiles at the factory. This practice is predominant (but not restricted to) manufacturers in China and some other Eastern countries. Basically there are several types of coating that can be applied, from easy to remove waxes, to much more stubborn wax-type coatings and now even new ‘nano’ sealers.
The reason that these coatings are applied is two-fold; firstly, it is applied to the face of the tiles to help prevent damage caused during transit; (with the tiles being stacked against each other, they can scratch). Secondly, it is intended to provide a small degree of protection on site.
The problem is that the coatings need to be removed before or after grouting, but certainly upon completion (depends on the coating). This is where the problem arises, as it is not always easy to remove, and, furthermore if it is not removed it will leave the tile looking, dull, patchy, cloudy or hazy. Sometimes it is so bad it looks like grout staining.
Some large retailers have had so many issues that they now (finally) tell their customers that there is a wax and that it should be removed, although they do not seem to be too proficient at telling them how to remove the coatings.
In general terms, most of these coatings are a wax and typically they need removing before grouting. Some professionals prefer to leave the wax on whilst grouting but I have seen many problems with this, although the wax can help, it does not always prevent staining from grout. The grouting process itself can partially remove the wax and this does two things:
1. It leaves a patchy, partial wax coating and,
2. It means some grouts, especially the pigmented ones, can now stain the unprotected areas of the tile. So, my preferred system would be as follows:
1. Lay tiles
2. Remove wax
3. Apply a good quality impregnating sealer such as Ultra-Solv
4. Grout
5. When completely cured, apply final coat of the same sealer (this way you make sure the tile is properly sealed, and chances are, if it was waxed, it is the type of porcelain that needs sealing – plus, you also seal the grout.)
Next time I’ll talk about ways to remove the wax and also about Nano sealer residue.

Pina Killaly | Feb 6, 2009 | Reply
I have laid porcelain tiles. They came with a plastic on them like glad wrap. I removed the plastic and cleaned the tiles with a tile cleaner and then we sealed the tiles. The tiles have left marks on my floor from the trolley when we moved in three days after we sealed the tiles. We have since had the tiles we thought stripped and sealed again but the problem has come back. My tiles look terrible they always look dirty and dull nothing like they should. This has upset me i just don;t know what to do. I need help. These tiles have been such a problem that i sometimes reget not putting in polished floors instead, but i can;t do this now so I have to find a solution to my big problem. Please help me
Rudy | Feb 4, 2010 | Reply
I Also had tiles with a glad rap type after grouting I had the tiles polished and then sealed. My tiles now also have a haze which looks terrible. Can anything be done to remove the haze or has the sealer locked in the haze? Any advice or help would be much appriciated. Thanks rudy
Ian Taylor | Feb 16, 2010 | Reply
I think that these problems whilst not exactly the same as the haze in the article, they are basically the same problem: – a deposit of somekind becoming trapped in the tiny micro pores.
I would try some nanoscrub to see if you can remove the offending marks. If there are any resinous marks from the wrap material, you may need a combination of naonscrub and Sealer and Coating Remover (put the SCR down first, neat, leave for 30 minutes minimum, then add some nanoscrub and scrub well. Mop up the dirty solution then rinse. Come back and let us know how you get on.
Ian